30-Day Hassle-Free Returns, Guaranteed

We stand behind every product we sell. If you're not completely satisfied, we'll make it right. No runaround, no hassle.

30-Day Returns
You have 30 days from delivery to request a return. Items must be unused, unworn, with tags attached, and in original packaging. Receipt or proof of purchase required.

We make returning simple. Email truewinelover@usa.com or log into your account and start a return in minutes.

Our Refund Promise
Once we receive and inspect your return, we'll notify you immediately. If approved, and we approve the vast majority, your refund goes straight back to your original payment method within 10 business days. Your bank may take a little additional time to post it.

If 15+ business days have passed since approval and you haven't seen your refund, contact us HERE, and we'll personally track it down.

Our Guarantee, Plain and Simple
We're a small wine-loving brand that cares deeply about your experience. If something isn't right, we don't hide behind fine print. Reach out, and we'll do whatever it takes to make it right.

Your satisfaction is the only option we accept.