Shipping policy

Last Updated: 12-02-2025

Thank you for shopping with True Wine Lover. We aim to make your experience smooth, reliable, and enjoyable. Please review our shipping policy below.

If you have questions at any time, contact us HERE or Email: truewinelover@usa.com

Order Processing Time

All orders are processed within 24–48 hours (business days only).
Once your order is processed, it will be shipped immediately.

Please note:

Orders placed on weekends or holidays will begin processing on the next business day.
During high-volume periods, processing times may be slightly extended.

Shipping Times

📦 United States Shipping

Estimated delivery time: 5–7 business days
This applies to all U.S. states and territories.

🌍 International Shipping

Estimated delivery time: 10–15 business days
Shipping times may vary by country due to customs and local postal services.

Tracking Information

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking updates to begin showing movement.

Shipping Delays

While we do our best to ensure fast delivery, delays may occur due to:

Customs inspections
Carrier delays
Weather conditions
Peak holiday seasons

These circumstances are outside our control.

Incorrect Addresses

Please ensure your address is entered correctly at checkout.
True Wine Lover is not responsible for:

Delayed shipments due to incorrect addresses
Lost packages due to incorrect addresses

If you need to update your address, contact us HERE before your order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.

Duties & Taxes (International Orders)

International customers may be responsible for customs fees, duties, or taxes.
These fees are determined by your country and are not covered by True Wine Lover.

Questions?

Our team is here to help.
Contact us anytime HERE or Email: truewinelover@usa.com