Shipping policy
Last Updated: 12-02-2025
Thank you for shopping with True Wine Lover. We aim to make your experience smooth, reliable, and enjoyable. Please review our shipping policy below.
If you have questions at any time, contact us HERE or Email: truewinelover@usa.com
Order Processing Time
All orders are processed within 24–48 hours (business days only).
Once your order is processed, it will be shipped immediately.
Please note:
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Orders placed on weekends or holidays will begin processing on the next business day.
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During high-volume periods, processing times may be slightly extended.
Shipping Times
📦 United States Shipping
Estimated delivery time: 5–7 business days
This applies to all U.S. states and territories.
🌍 International Shipping
Estimated delivery time: 10–15 business days
Shipping times may vary by country due to customs and local postal services.
Tracking Information
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking updates to begin showing movement.
Shipping Delays
While we do our best to ensure fast delivery, delays may occur due to:
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Customs inspections
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Carrier delays
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Weather conditions
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Peak holiday seasons
These circumstances are outside our control.
Incorrect Addresses
Please ensure your address is entered correctly at checkout.
True Wine Lover is not responsible for:
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Delayed shipments due to incorrect addresses
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Lost packages due to incorrect addresses
If you need to update your address, contact us HERE before your order ships.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.
Duties & Taxes (International Orders)
International customers may be responsible for customs fees, duties, or taxes.
These fees are determined by your country and are not covered by True Wine Lover.
Questions?
Our team is here to help.
Contact us anytime HERE or Email: truewinelover@usa.com